Logistics & Delivery:
Keep Customers Informed Every Step of the Way
Logistics & Delivery:
Keep Customers Informed Every Step of the Way
Keep customers engaged and informed with real-time delivery updates, interactive confirmations, and instant proof of delivery all within Viber.
Industry Challenge
Missed deliveries and unclear timelines cause customer frustration.
Customers want real-time updates without checking multiple apps or emails.
Our Viber Solution
The MSG PLS platform allows logistics companies and online sellers to send instant, automated delivery notifications that customers actually read.
Real-time updates
Let customers know when their order is shipped, out for delivery, or delayed.
Lower failed delivery rates
Reduce missed drops by keeping recipients informed.
Interactive confirmations
Allow recipients to confirm or reschedule deliveries directly in chat.
Proof of delivery
Share a photo or signature confirmation instantly.
Feedback collection
Ask customers to rate the delivery experience.
End-to-End Delivery Tracking
Real-time delivery updates that keep customers informed, connected, and confident at every step.
Get Started
How to get started?
Sign Agreement
with us to activate your account.
Log In (No Install)
From your browser, no install needed.
Send Your First Campaign
Create your first message, and send.
Track performance
and optimise for your next campaign.
Perfect for
Courier & postal services
E-commerce fulfilment centers
Food delivery companies
Pharmaceutical deliveries